Privacy Policy

Last updated: August 2026

Our Privacy Commitment

Yofo Medical is committed to protecting your privacy and handling personal data responsibly.

We respect your privacy rights and aim to be transparent about what personal data we collect, why we use it and the legal basis for processing it. We retain personal data only for as long as necessary for the purposes for which it was collected.

We share personal data only with appropriate third parties where necessary and use appropriate safeguards when personal data is processed or transferred internationally.

For information about how we use cookies and similar technologies, please see our Cookie Policy.

1. About This Privacy Policy

This Privacy Policy explains how Yofo Medical Technology Co., Ltd., referred to as “Yofo”, “we”, “us” or “our”, collects, uses, shares and protects personal data.

It applies when you visit our website, contact us, request product information, attend our events or training, purchase or use our products and services or otherwise interact with us in a business capacity.

This Policy is intended for prospective, current and former customers, distributors, business partners, healthcare professionals and other website visitors.

Where required, additional local privacy notices may apply to reflect specific national or regional data protection requirements.

2. Purposes and Legal Basis of Processing

The personal data we process depends on how you interact with Yofo.

We may process personal data to:

• Identify potential customers and develop business relationships

• Respond to enquiries, demo requests and product information requests

• Provide products, services, quotations, consultation and technical support

• Manage customer, distributor and business partner relationships

• Communicate about Yofo products, services, events, training and company updates

• Conduct marketing, customer feedback, market research and business analysis

• Operate, secure and improve our website, products and services

• Manage orders, transactions and other business administration

• Meet legal, regulatory and compliance requirements

WE process personal data only where we have an appropriate legal basis under applicable law. Depending on the circumstances, this may include:

• Performing a contract with you or taking steps before entering into a contract

• Pursuing our legitimate business interests, provided these interests do not override your rights and freedoms

• Meeting our legal or regulatory obligations

• Your consent, where consent is required

Where processing is based on consent, you may withdraw your consent at any time.

3. Personal Data We Process

Depending on our relationship with you, we may process:

• Contact information such as your name, email address, mailing address and country or region

• Company information such as company name, business type, role and job title

• Information relating to customer, distributor or contractual relationships, including orders, transactions and product or service requests

• Information you provide through contact forms, enquiries, demo requests, downloads and other communications

• Information relating to events, meetings and training

• Product interests and communication preferences

• Technical and website usage information such as IP address, browser, device information and cookie data

• Information relating to online accounts or other Yofo digital services, where applicable

We generally collect personal data directly from you. We may also receive business contact information from Yofo distributors, business partners, service providers or publicly available business sources where permitted by law.

Our general website forms are not intended for the submission of patient health information. Please do not provide patient or sensitive medical information through these forms unless Yofo specifically requests it through an approved service.

4. Cookies and Similar Technologies

Yofo uses cookies and similar technologies to operate and secure our website.

With your consent where required, we may also use functional, analytics and marketing technologies to understand website use and improve your experience.

You can accept or reject optional cookies and change your preferences through Cookie Settings.
For more information, please see our Cookie Policy.

5. Retention of Personal Data

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy and to meet applicable legal, regulatory, contractual and business requirements.

As a general principle, relevant personal data may be retained for the duration of our business relationship and for an appropriate period afterwards.

When personal data is no longer required, we take reasonable steps to delete or de-identify it.

6. Sharing and International Transfers

Yofo operates internationally and may process personal data in countries or regions other than where it was originally collected.

We may share personal data where necessary with:

• Yofo affiliated companies

• Approved distributors and local business partners

• IT, website hosting, CRM, email, analytics, technical support and other service providers

• Professional advisers

• Government, regulatory or law enforcement authorities where required by law

• Parties involved in a merger, acquisition, restructuring or transfer of business where permitted by law

For example, where you submit a product or sales enquiry, we may share relevant contact and enquiry information with an approved Yofo distributor or business partner in your region so they can respond to your request.

Where required by applicable law, international transfers are protected through appropriate safeguards, such as recognised adequacy mechanisms, contractual safeguards or other legally accepted transfer mechanisms.

We require service providers processing personal data on our behalf to protect that data and use it only for agreed purposes.

7. Security of Personal Data

We use appropriate technical, physical and administrative safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal data is limited to employees, partners and service providers who need the information for legitimate business purposes and who are required to handle it appropriately.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal data we hold about you

• Request correction of inaccurate or incomplete personal data

• Request deletion or restriction of processing in certain circumstances

• Object to certain processing, including certain marketing activities

• Request transfer of your personal data where applicable

• Withdraw consent at any time where processing is based on consent

• Opt out of marketing communications

• Exercise other privacy rights available under applicable local law

To exercise your privacy rights, please contact us at privacy[a]yofomedical.com. We may need to verify your identity before completing certain requests.

You may also have the right to submit a complaint to the relevant data protection authority in your country or region.

9. Contact Us

If you have questions about this Privacy Policy, how Yofo handles personal data or your privacy rights, please contact:

Yofo Medical

Yofo Medical Technology Co., Ltd.

China:Building A1, National Health Data Industrial Park, High-tech Zone, Hefei, Anhui, China

Singapore:91 Bencoolen Street #12-03, Sunshine Plaza, 189652, Singapore

privacy[a]yofomedical.com

Where required by applicable law, details of our local representative or data protection contact will also be made available.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our business, services, data practices or applicable laws.

The latest version will be published on this page together with the updated revision date.